KEEPING YOUR TRUCKS ON THE ROAD WITH AN UPTIME ADVOCATE
This streamlined, single point of contact is dedicated to getting your trucks in and out of the service bay as fast as possible.
Your Dedicated Support System
Receive greater uptime for your truck with a dedicated advocate team to assist with the oversight of your repair process through the shop. OnCommand® Connection paired with Uptime Advocate Service is a true management solution targeted to fewer roadside breakdowns and de-rate events. With the largest dealership network nationwide, you can choose from 700+ International® Dealership service locations for your repairs.
Learn More- John Hughes, jhughes@waterstruck.com – 601-695-3705
- Jay Holifield – jholifield@waterstruck.com – 601-577-3234
- Robert Buie – rbuie@waterstruck.com – 601-445-8850
- Mark Wigington – mwigington@waterstruck.com – 601-604-6030
- Laith Alhabbash – lalhabbash@waterstruck.com – 662-364-1747
Uptime Advocate Benefits:
- Checking the repair history of the truck and identifying if any recalls or new calibrations need to be performed
- Giving you the status of your truck throughout the service and repair process
- Working the service event with the dealer service department to address any issues and streamline the service experience
- Locating parts and if needed engage Navistar teams to source and expedite orders.